Account Representative

Monterey Financial Services Inc

Oceanside, CA, United States
Base: competitive hourly pyy; bonus/equity: monthl...
On-site
Excellent communication skills
Customer service expertise
Ability to multitask in fast-paced environment
Monterey Financial Services is seeking an Account Representative to assist consumers with their financial inquiries and negotiate payment plans. The ideal candidate should possess strong communication skills, a desire to learn, and thrive in a fast-paced environment. The company emphasizes employee growth, retention, and a positive workplace culture

Job Summary

  • Monterey Financial Services has been providing superior consumer financing and debt collection solutions for over 30 years from its headquarters in Oceanside, California.
  • As an Account Representative, you will help consumers take control of their financial future by providing excellent customer service and negotiating payments on delinquent accounts.
  • The company offers a competitive benefits package, opportunities for growth and promotion, employee rewards programs, and a diverse and inclusive culture recognized as one of the Best Places to Work in San Diego.

Matching Summary

Match Score: 85

Monterey Financial Services is seeking an Account Representative to assist consumers with their financial inquiries and negotiate payment plans. The ideal candidate should possess strong communication skills, a desire to learn, and thrive in a fast-paced environment. The company emphasizes employee growth, retention, and a positive workplace culture.

Salary

Base: Competitive hourly pay; Bonus/Equity: Monthly performance bonus opportunity; Benefits: Medical, Dental, Vision, 401(k) with match, Life Insurance, Paid Time Off

Skills & Requirements

Must-have

  • Excellent communication skills
  • Customer service expertise
  • Ability to multitask in fast-paced environment
  • Proficient computer skills
  • Strong time management skills
  • Problem solving abilities

Nice-to-have

  • Basic credit and collection knowledge
  • Team-oriented mindset
  • Motivated and eager to learn
  • Competitive and dedicated
  • Comfortable with negotiation
  • Reliability

Key Requirements

  • High school diploma or equivalent
  • Customer service or call center experience preferred
  • Basic math and typing skills

Work Rights

Not specified

Tailored Resume

Cover Letter