Senior Operations Support Specialist - French Speaking

Thermo Fisher Scientific UK

Budapest, Hungary
Competitive wage; yearly incentives + performance-...
3d onsite
French c1 level written and spoken
Minimum 2 years customer service experience
Strong english communication skills
The role serves as the first point of contact for B2B customers, primarily resolving queries via email and phone

Job Summary

  • The role serves as the first point of contact for B2B customers, primarily resolving queries via email and phone.
  • Employees will build and maintain excellent relationships with stakeholders while managing equipment records and customer databases.
  • The company offers a hybrid working model with three days in the office and two days from home, along with competitive benefits.

Matching Summary

The role serves as the first point of contact for B2B customers, primarily resolving queries via email and phone.

Salary

Competitive wage; Yearly incentives and performance-based bonus; Benefits include cafeteria, medical insurance, pension

Skills & Requirements

Must-have

  • French C1 level written and spoken
  • Minimum 2 years customer service experience
  • Strong English communication skills
  • Microsoft Office proficiency
  • Email and phone support handling

Nice-to-have

  • Experience with ERP systems
  • CRM platform experience
  • SAP quotation creation skills
  • Cross-training willingness
  • Ability to work in diverse teams

Key Requirements

  • French C1 language proficiency
  • 2+ years customer service experience
  • Business Administration or Science degree preferred

Work Rights

Not specified

Tailored Resume

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