As the Customer Banking Specialist, you will have in-depth conversations with customers about their banking needs, including Home Loans, Business Banking, and Financial Advice
Job Summary
As the Customer Banking Specialist, you will have in-depth conversations with customers about their banking needs, including Home Loans, Business Banking, and Financial Advice.
You will support customers with enquiries, account maintenance, and process applications for credit products, while also educating them on in-branch technology and digital banking options.
The role requires problem-solving skills, effective solutions, and championing the company's processes, procedures, and risk-adverse culture.
Matching Summary
As the Customer Banking Specialist, you will have in-depth conversations with customers about their banking needs, including Home Loans, Business Banking, and Financial Advice.
Skills & Requirements
Must-have
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
Champion risk-adverse culture
Work in a busy retail environment
Nice-to-have
Financial services experience
Retail or hospitality experience
Articulate financial terms clearly
Genuine interest in career growth
Key Requirements
Experience in financial services, retail, or hospitality