Specialized Customer Success Manager, Talent Ai

Workday

Atlanta, Georgia, USA
Base: $95,000 - $142,600 usd (atlanta); base: $90,...
Fully remote
3+ years customer-facing services experience
2+ years talent acquisition or hr domain expertise
1+ years ai/ml or data-driven product experience
This role serves as a specialized overlay within Workday's Customer Success Center of Excellence to drive deep adoption of AI-powered Talent Acquisition workflows

Job Summary

  • This role serves as a specialized overlay within Workday's Customer Success Center of Excellence to drive deep adoption of AI-powered Talent Acquisition workflows.
  • The position requires collaborating with the account team to influence retention, advocacy, and expansion while achieving clearly defined success milestones.
  • Workday offers a flexible work approach requiring at least 50% time in-office or in the field per quarter alongside competitive compensation including bonus and stock grants.

Matching Summary

This role serves as a specialized overlay within Workday's Customer Success Center of Excellence to drive deep adoption of AI-powered Talent Acquisition workflows.

Salary

Base: $95,000 - $142,600 USD (Atlanta); Base: $90,300 - $160,400 USD (Other US); Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package available

Skills & Requirements

Must-have

  • 3+ years customer-facing services experience
  • 2+ years Talent Acquisition or HR domain expertise
  • 1+ years AI/ML or data-driven product experience
  • Experience with complex SaaS environments
  • Ability to drive measurable adoption outcomes

Nice-to-have

  • Executive level stakeholder relationship building
  • Comfort in evolving incubation environments
  • Strong verbal and written communication skills
  • Data-driven health and adoption metric usage
  • Collaborative cross-functional team engagement

Key Requirements

  • Bachelor's degree or equivalent work experience
  • Up to 15% travel capability
  • US location eligibility (Georgia or Colorado)

Work Rights

Not specified

Tailored Resume

Cover Letter