Customer Service Associate

Michigan Gas Utilities

Coldwater, MI, US
Base: $24.88 - $37.32 ph; bonus/equity: not specif...
On-site
3+ years customer service experience
Billing and spreadsheet creation skills
High school diploma or ged
Michigan Gas Utilities, a subsidiary of WEC Energy Group, is seeking a Customer Service Associate in Coldwater, MI. The role focuses on providing efficient customer service, handling inquiries, and performing administrative duties, with a requirement of at least 3 years of relevant experience

Job Summary

  • MGU is seeking a Customer Service Associate to handle customer requests, process work orders, and maintain records in Coldwater, Michigan.
  • The role involves investigating account issues, utilizing specialized computer systems like CIS, and supporting field personnel.
  • WEC Energy Group offers competitive pay ranging from $24.88 to $37.32 per hour along with comprehensive benefits and a commitment to safety.

Matching Summary

Match Score: 75

Michigan Gas Utilities, a subsidiary of WEC Energy Group, is seeking a Customer Service Associate in Coldwater, MI. The role focuses on providing efficient customer service, handling inquiries, and performing administrative duties, with a requirement of at least 3 years of relevant experience.

Salary

Base: $24.88 - $37.32 per hour; Bonus/Equity: Not specified; Benefits: Competitive pay and benefits package included

Skills & Requirements

Must-have

  • 3+ years customer service experience
  • Billing and spreadsheet creation skills
  • High School Diploma or GED

Nice-to-have

  • Experience with Microsoft Office Excel
  • Experience with Adobe software
  • Ability to communicate technical information

Key Requirements

  • 3+ years of customer service experience
  • High School Diploma, HSED, or GED required
  • Must be legally authorized to work in the US

Work Rights

Must be legally authorized to work in the United States

Tailored Resume

Cover Letter