2nd Line It Support (f/h)

PAE/Amentum

Fr
L2 it support skillset
Excellent customer service skills
Technical troubleshooting abilities
The role involves providing essential on-site support to end-users across various Amentum sites

Job Summary

  • The role involves providing essential on-site support to end-users across various Amentum sites.
  • Candidates will collaborate with the Facilities Management team to maintain service and physical security.
  • This position requires a proactive individual with strong problem-solving skills and a passion for customer service.

Matching Summary

The role involves providing essential on-site support to end-users across various Amentum sites.

Skills & Requirements

Must-have

  • L2 IT support skillset
  • Excellent customer service skills
  • Technical troubleshooting abilities

Nice-to-have

  • Positive and enthusiastic approach
  • Ability to explain technical concepts
  • Experience with IT ticketing systems

Key Requirements

  • ITIL service management qualification
  • Prince2 project management qualification

Work Rights

Not specified

Tailored Resume

Cover Letter