Customer Service Representative

Community Brands

Cebu, Philippines
Hybrid
Excellent telephone manner
Provide good customer service
Resolve billing and account servicing issues
Provide basic user support to improve experience of customers and/or end-users of their assigned product

Job Summary

  • Provide basic user support to improve experience of customers and/or end-users of their assigned product.
  • Momentive Software amplifies the impact of over 20,000 purpose-driven organizations in over 30 countries.
  • Medical, Dental & Optical Benefits including Dependents, Flexible Planned Paid Time Off and Sick Leave, and a Hybrid Work Arrangement are offered.

Matching Summary

Provide basic user support to improve experience of customers and/or end-users of their assigned product.

Skills & Requirements

Must-have

  • Excellent telephone manner
  • Provide good customer service
  • Resolve billing and account servicing issues
  • Navigate multiple websites
  • Prioritize and manage projects

Nice-to-have

  • Passionate problem-solvers
  • Innovators and volunteers
  • Purpose-driven culture
  • Inclusive and welcoming environment

Key Requirements

  • Minimum age of 18
  • Eligibility to work in the Philippines

Work Rights

Eligibility to work in the Philippines

Tailored Resume

Cover Letter