Specialized Customer Success Manager, Talent Ai

Workday

Atlanta, Georgia, United States
Base: $95,000 - $142,600 usd (atlanta); base: $90,...
Fully remote
3+ years customer-facing services role
2+ years talent acquisition or hr experience
1+ years ai/ml product experience
This role focuses on driving deep, measurable adoption and value realization for AI-powered Talent Acquisition workflows within a specialized Customer Success team

Job Summary

  • This role focuses on driving deep, measurable adoption and value realization for AI-powered Talent Acquisition workflows within a specialized Customer Success team.
  • The position requires collaborating with the Workday account team as a specialized overlay to accelerate customer maturity against clearly defined success milestones.
  • Workday offers a flexible work approach requiring at least half of the time each quarter in-office or in the field, combined with competitive compensation including bonus and stock grants.

Matching Summary

This role focuses on driving deep, measurable adoption and value realization for AI-powered Talent Acquisition workflows within a specialized Customer Success team.

Salary

Base: $95,000 - $142,600 USD (Atlanta); Base: $90,300 - $160,400 USD (Additional US locations); Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants

Skills & Requirements

Must-have

  • 3+ years customer-facing services role
  • 2+ years Talent Acquisition or HR experience
  • 1+ years AI/ML product experience
  • Strategic customer engagement management
  • Data-driven health and adoption metrics

Nice-to-have

  • Executive level stakeholder relationship building
  • Experience in evolving incubation environments
  • Strong verbal and written communication skills
  • Ability to translate complex AI concepts
  • Collaborative team player with sun-drenched optimism

Key Requirements

  • Bachelor's degree or equivalent work experience
  • Travel up to 15% capability
  • US location eligibility (Georgia or Colorado)

Work Rights

Not specified

Tailored Resume

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