Thales Defense & Security, Inc. is seeking a Director of Field Support and Validation to oversee customer-facing teams and ensure successful deployment of communication systems. The role requires extensive experience in tactical communications and team management, with a focus on user support and validation initiatives
Job Summary
This role provides strategic leadership and operational oversight for Field Support, Field OPS, and Product Validation organizations across multiple product lines, ensuring successful product deployment and customer satisfaction.
Responsibilities include acting as the main point of contact with Program Offices, serving as an escalation point for critical customer issues, and partnering closely with internal functional areas for effective issue resolution.
The company offers competitive salary, yearly incentive compensation, comprehensive benefits including medical insurance and a generous 401(k) program, tuition reimbursement, and a 9/80 work schedule.
Matching Summary
Match Score: 85
Thales Defense & Security, Inc. is seeking a Director of Field Support and Validation to oversee customer-facing teams and ensure successful deployment of communication systems. The role requires extensive experience in tactical communications and team management, with a focus on user support and validation initiatives.
Salary
Base: $180,886 - $231,132; Bonus/Equity: 15% target incentive compensation plan; Benefits: Medical insurance, 401(k) with 7% company contribution, Tuition Reimbursement, Paid leave