This role at RBC Insurance Advice Centre offers flexibility and fulfillment while providing tools, training, and support to obtain insurance licenses
Job Summary
This role at RBC Insurance Advice Centre offers flexibility and fulfillment while providing tools, training, and support to obtain insurance licenses.
You will deliver exceptional client experiences by providing empathetic, clear insurance advice and proactively recommending home and auto insurance solutions.
RBC offers a comprehensive Total Rewards package, flexible work arrangements, and a supportive, inclusive team culture focused on growth and learning.
Matching Summary
This role at RBC Insurance Advice Centre offers flexibility and fulfillment while providing tools, training, and support to obtain insurance licenses.
Skills & Requirements
Must-have
Exceptional customer service skills
Ability to build strong client relationships
Flexibility to work all shifts
Digital literacy with multiple devices
Provide clear insurance advice
Nice-to-have
Fluent in French and English
Post-secondary education
Knowledge of insurance products
Contact centre customer service experience
Sales experience in contact centre
Key Requirements
Obtain General Insurance License for Ontario (Other Than Life)
Obtain General Insurance License for all provinces
Willingness and ability to obtain required licenses