As a Patient Access Services Representative, you will be the vital first point of contact for patients entering our care
Job Summary
As a Patient Access Services Representative, you will be the vital first point of contact for patients entering our care.
The Senior Acute Patient Access Services Representative provides mentoring, training and offers on-going guidance as needed for a Patient Access team.
Experience innovative technology and exceptional opportunities for growth and development at Banner Health's state-of-the-art hospital Banner Gateway Medical Center.
Matching Summary
As a Patient Access Services Representative, you will be the vital first point of contact for patients entering our care.
Skills & Requirements
Must-have
patient intake and registration
insurance verification and eligibility
patient liability collection
superior customer service
fast-paced clinical environment
Nice-to-have
stellar communication skills
high emotional IQ
detail-oriented problem-solver
strong leadership skills
ability to de-escalate tense situations
Key Requirements
High school diploma/GED required
1+ years customer service or patient financial services experience
Proficient with office software and typing
Arizona Fingerprint Clearance Card (Behavioral Health roles)