Senior Renewals Representative, Account Based Vn

Autodesk

Fusionopolis, Singapore
Lead renewal workflows
Close renewals and expansions
Monitor auto-renewal status
The Senior Renewals Representative, Account Based leads the optimization of workflows for high-volume renewal cycles, develops and implements strategies for engaging Account Executives (AEs), and provides specialized knowledge and guidance to partners

Job Summary

  • The Senior Renewals Representative, Account Based leads the optimization of workflows for high-volume renewal cycles, develops and implements strategies for engaging Account Executives (AEs), and provides specialized knowledge and guidance to partners.
  • This role is responsible for improving customer satisfaction, sharing advanced insights on churn risks and renewal blockers, and mentoring others in customer-first practices.
  • The Senior Renewal Representative also leads efforts to optimize CRM system usage and develop advanced automation workflows.

Matching Summary

The Senior Renewals Representative, Account Based leads the optimization of workflows for high-volume renewal cycles, develops and implements strategies for engaging Account Executives (AEs), and provides specialized knowledge and guidance to partners.

Skills & Requirements

Must-have

  • Lead renewal workflows
  • Close renewals and expansions
  • Monitor auto-renewal status
  • Interact with customer procurement
  • Collaborate with Account Executives
  • Optimize CRM system usage

Nice-to-have

  • Customer-first practices
  • Strategic analysis skills
  • Provide specialized guidance
  • Develop automation workflows

Key Requirements

  • Bachelor’s degree or equivalent experience
  • 3+ years in inside sales, renewals, account management, or customer success
  • Proficiency in Vietnamese is required

Work Rights

Not specified

Tailored Resume

Cover Letter