This role ensures the post-sale process is conducted correctly, organized, and transparently, from data validation and contracts to billing and client follow-up
Job Summary
This role ensures the post-sale process is conducted correctly, organized, and transparently, from data validation and contracts to billing and client follow-up.
The position requires close collaboration with the onboarding team and acts as the client contact for administrative and commercial matters during the first three months.
ABC Fitness promotes a culture based on respect, trust, inclusion, continuous learning, and teamwork to foster personal and professional growth.
Matching Summary
This role ensures the post-sale process is conducted correctly, organized, and transparently, from data validation and contracts to billing and client follow-up.
Skills & Requirements
Must-have
Post-sale process management
Client data validation LATAM
Contract management with ClickSign
Billing and payment follow-up
CRM system usage HubSpot Tribes
Customer communication in Spanish
Nice-to-have
Experience with LATAM clients
Onboarding and customer success
Knowledge of fitness and wellness market
Recurrent billing processes
Empathy and consultative communication
Organized and detail-oriented
Key Requirements
Higher education in Administration or related fields
Fluent or advanced Spanish
Experience in administrative, commercial, customer service or financial areas