Executive Host - Player Development / Business Development (req. Id No. 1382)
Okada Manila
On-site
Develop foreign patrons database
Ensure positive patron experience
Process membership sign-ups
The Executive Host - Business Development is responsible for monitoring and developing foreign patrons database, ensuring a positive experience during their stay or visit to Okada Manila
Job Summary
The Executive Host - Business Development is responsible for monitoring and developing foreign patrons database, ensuring a positive experience during their stay or visit to Okada Manila.
Plan and coordinate business trips for new acquisitions and patron relationship building, traveling to patrons' origins as needed.
Ensure the team's adherence to the Company's Standard Operating Procedures and uphold the Service Standards.
Matching Summary
The Executive Host - Business Development is responsible for monitoring and developing foreign patrons database, ensuring a positive experience during their stay or visit to Okada Manila.
Skills & Requirements
Must-have
Develop foreign patrons database
Ensure positive patron experience
Process membership sign-ups
Recognize and nurture foreign players
Plan and coordinate business trips
Communicate and translate to foreign patrons
Nice-to-have
Pleasing personality and professional demeanor
Uphold service standards
Enhance customer satisfaction
Key Requirements
Minimum High School graduate
Minimum 2 years customer service experience
Minimum 2 years gaming industry experience
Read, write, and speak English
Read, write, and speak Mandarin, Japanese, Korea and/or any other language