Mitarbeiter Kundenservice (m/w/d)

apotal

Osnabrück, Niedersachsen, Germany
Not specified; 13th salary included; vacation pyy ...
On-site
Telephone and written customer support
Order and delivery status inquiries
Complaint and reclamation management
Apotal is one of Germany's largest mail-order pharmacies seeking dedicated customer service staff

Job Summary

  • Apotal is one of Germany's largest mail-order pharmacies seeking dedicated customer service staff.
  • The role involves handling telephone and written inquiries regarding shipping, orders, invoices, and pricing.
  • Employees benefit from a 13th salary, vacation pay, and opportunities for long-term career development.

Matching Summary

Apotal is one of Germany's largest mail-order pharmacies seeking dedicated customer service staff.

Salary

Not specified; 13th salary included; Vacation pay included

Skills & Requirements

Must-have

  • Telephone and written customer support
  • Order and delivery status inquiries
  • Complaint and reclamation management
  • Flexible shift work availability

Nice-to-have

  • Prior call center agent experience
  • Completed vocational training
  • Strong verbal communication skills
  • High self-motivation and reliability

Key Requirements

  • Good language expression ability
  • Customer-oriented working style
  • Flexibility and reliability

Work Rights

Not specified

Tailored Resume

Cover Letter