Customer Care & Sales Advisor I

Sparklight

Parsons, KS, US
Fully remote
Customer care concepts
Retention sales methodologies
Respond to inbound inquiries
As Customer Care and Sales Advisor, I, you’ll be the supportive voice and solutions partner for our customers

Job Summary

  • As Customer Care and Sales Advisor, I, you’ll be the supportive voice and solutions partner for our customers.
  • This position blends service and sales skills, focusing on caring for customers, protecting relationships, and demonstrating the value of staying with Sparklight.
  • Cable One values the contributions of our associates and offers an excellent benefits package, including Health from Day One, Protect What Matters, and Recharge & Refresh.

Matching Summary

As Customer Care and Sales Advisor, I, you’ll be the supportive voice and solutions partner for our customers.

Skills & Requirements

Must-have

  • Customer Care concepts
  • Retention Sales methodologies
  • Respond to inbound inquiries
  • Telephone-based selling skills
  • Accurately input orders

Nice-to-have

  • Neighborly approach
  • Supportive voice
  • Solutions partner
  • Collaborative work environment
  • Teamwork thrives

Key Requirements

  • High School Diploma or GED
  • Ability to ask fact-finding questions
  • Working knowledge of Cable One products
  • Ability to remain composed
  • Ability to sit for extended periods

Work Rights

Not specified

Tailored Resume

Cover Letter