Ms Engineer, Unix

NTT Communications

**
Solid working knowledge of cloud/web applications
Experience with scom and solarwinds monitoring
Ability to modify xml, json, and regular expressions
** NTT Communications is seeking a Platform Support Engineer (L3) with strong technical expertise in Unix and cloud technologies to provide top-tier customer support. The role involves troubleshooting, incident management, and mentoring team members in a collaborative environment. **

Job Summary

  • The role involves supporting users and administrators of the NTT platform while ensuring successful resolution of challenging technical situations.
  • Candidates must possess a solid understanding of ITSM, CMDB, and ITIL business processes to manage incidents and escalations effectively.
  • NTT DATA is a trusted global innovator serving 75% of the Fortune Global 100 with a commitment to diversity and inclusion.

Matching Summary

Match Score: 75

** NTT Communications is seeking a Platform Support Engineer (L3) with strong technical expertise in Unix and cloud technologies to provide top-tier customer support. The role involves troubleshooting, incident management, and mentoring team members in a collaborative environment. **

Skills & Requirements

Must-have

  • Solid working knowledge of cloud/web applications
  • Experience with SCOM and Solarwinds monitoring
  • Ability to modify XML, JSON, and Regular Expressions
  • Strong understanding of HTTP/HTTPS Request Response Cycle
  • Proficiency in analyzing log files and debugging concepts
  • Knowledge of REST/SOAP Web Services and Authentication mechanisms

Nice-to-have

  • Seasoned experience providing customer facing technical support
  • Demonstrated experience with ServiceNow platform
  • Basic object-oriented programming skills in Java
  • Mentoring less experienced team members
  • Creative problem-solving approach for complex issues

Key Requirements

  • Bachelor's degree in Information Technology or Computer Science
  • ITIL v3 certification required
  • Seasoned experience in web development support highly desirable
  • On-site workplace type requirement

Work Rights

Not specified

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