Not specified; monthly benefit: 50 eur via hrmony ...
On-site
Completed commercial training or equivalent qualification
Experience in customer service and client inquiries
Secure handling of ms-office and crm systems
Airahome is seeking a Kundenservice Mitarbeiter (Customer Service Representative) in Berlin to provide support via phone, email, and chat, helping customers transition to energy-efficient heating solutions. The ideal candidate will have a background in customer service and possess strong communication skills
Job Summary
The role involves answering customer inquiries via phone, email, and chat while providing comprehensive advice.
Employees will document customer feedback to continuously improve service quality and resolve complaints efficiently.
The company offers a monthly benefit allowance of 50 euros for flexible use on fuel, shopping, or sports.
Matching Summary
Match Score: 85
Airahome is seeking a Kundenservice Mitarbeiter (Customer Service Representative) in Berlin to provide support via phone, email, and chat, helping customers transition to energy-efficient heating solutions. The ideal candidate will have a background in customer service and possess strong communication skills.
Salary
Not specified; Monthly benefit: 50 EUR via Hrmony platform
Skills & Requirements
Must-have
Completed commercial training or equivalent qualification
Experience in customer service and client inquiries
Secure handling of MS-Office and CRM systems
Good German and English language skills
Nice-to-have
Empathy and strong communication skills with customers
Quick comprehension and independent working style
High service orientation and solution-oriented approach
Key Requirements
Completed commercial training or comparable qualification