Senior Associate, Global Customer Care (us Shift)

Smith+Nephew

Pune, India
Hybrid
Order management systems experience
Customer service skills
Analytical and problem-solving skills
Join a dynamic team focused on innovation and growth

Job Summary

  • Join a dynamic team focused on innovation and growth.
  • Take ownership of complex surgery order processing and dispute resolution.
  • Enjoy a flexible work environment with various employee benefits.

Matching Summary

Join a dynamic team focused on innovation and growth.

Skills & Requirements

Must-have

  • Order Management Systems experience
  • Customer Service skills
  • Analytical and problem-solving skills

Nice-to-have

  • Cross-functional collaboration
  • Mentorship abilities
  • Continuous improvement mindset

Key Requirements

  • Bachelor's Degree or equivalent experience
  • 5-7 years of experience in Order Management
  • Hands-on experience with SAP, EDI

Work Rights

Not specified

Tailored Resume

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