Base: $19,650—$44,200 usd; bonus/equity: not speci...
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Payroll processing experience
Client-facing support roles
Analytical mindset
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Remote is seeking an Associate for Payroll Client Services to manage payroll support and client inquiries, ensuring compliance and service excellence while working in a fully remote environment. The ideal candidate should possess a solid understanding of payroll fundamentals, experience in client-facing roles, and strong analytical and communication skills. This position offers the opportunity to work within an innovative team that values diversity and promotes a culture of continuous improvement.
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Job Summary
The Associate, Payroll Client Services provides payroll support and guidance, managing complex multi-country payroll issues and high-volume client inquiries while ensuring compliance and excellent service.
Key responsibilities include first-line support for payroll inquiries, triaging support tickets, managing live messaging channels, and providing frontline support across multiple payroll-related products.
This is a full-time role with a fixed weekly schedule from Saturday through Wednesday, requiring availability to work weekends as part of the standard shift.
Matching Summary
Match Score: 75
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Remote is seeking an Associate for Payroll Client Services to manage payroll support and client inquiries, ensuring compliance and service excellence while working in a fully remote environment. The ideal candidate should possess a solid understanding of payroll fundamentals, experience in client-facing roles, and strong analytical and communication skills. This position offers the opportunity to work within an innovative team that values diversity and promotes a culture of continuous improvement.
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Salary
Base: $19,650—$44,200 USD; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
payroll processing experience
client-facing support roles
analytical mindset
fast-paced international environments
Slack, Zendesk, spreadsheets
cross-functional collaboration
Nice-to-have
energetic, curious, motivated, ambitious
innovation and AI capabilities
continuous process improvement
Key Requirements
Experience supporting payroll processing
Working knowledge of regional compliance basics
Ability to learn and support multiple payroll-related products