Merchant Back Office Support

Absa

Not specified
Card scheme experience
Transaction reconciliation skills
General ledger knowledge
Absa is seeking a Merchant Back Office Support professional to enhance merchant operations by managing onboarding, documentation, transaction monitoring, and issue resolution. The role emphasizes accuracy, compliance, and customer service in a fast-paced banking environment

Job Summary

  • The role empowers Africa's future by ensuring accuracy and compliance in merchant-related banking processes.
  • Responsibilities include preparing weekly reconciliations, handling merchant queries within 24 hours, and resolving chargebacks.
  • Candidates must possess solid accounting knowledge and proficiency in Excel tools like pivot tables and VLOOKUP.

Matching Summary

Match Score: 85

Absa is seeking a Merchant Back Office Support professional to enhance merchant operations by managing onboarding, documentation, transaction monitoring, and issue resolution. The role emphasizes accuracy, compliance, and customer service in a fast-paced banking environment.

Skills & Requirements

Must-have

  • Card scheme experience
  • Transaction reconciliation skills
  • General ledger knowledge
  • Excel proficiency with macros
  • Risk management compliance
  • Merchant onboarding processes

Nice-to-have

  • Strong analytical problem-solving
  • Customer obsession mindset
  • Project management support
  • Team coaching abilities
  • Fintech environment experience

Key Requirements

  • Bachelor's degree in Finance or Accounting
  • 1-3 years experience in card operations
  • FETC Certificate in Business or Commerce
  • Experience with payment processors
  • Knowledge of regulatory policies

Work Rights

Not specified

Tailored Resume

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