Customer Service Representative

PLS

Corona, NY, United States
Base: $17 - $18.50 usd; bonus/equity: not specifie...
On-site
Superior customer service
Company quality standards
Federal, state, and local regulations
PLS is seeking a Customer Service Representative to deliver exceptional service at their financial service center in Corona, NY. The role involves educating customers about products, handling transactions, and maintaining compliance with regulations

Job Summary

  • Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service.
  • Responsibilities include ensuring all transactions are completed in compliance with federal, state, and local regulations, and maintaining a balanced cash drawer.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Match Score: 85

PLS is seeking a Customer Service Representative to deliver exceptional service at their financial service center in Corona, NY. The role involves educating customers about products, handling transactions, and maintaining compliance with regulations.

Salary

Base: $17 - $18.50 USD; Bonus/Equity: Not specified; Benefits: medical/dental/vision, 401(k), vacation

Skills & Requirements

Must-have

  • superior customer service
  • company quality standards
  • federal, state, and local regulations
  • point-of-sale system
  • cash handling
  • English fluency

Nice-to-have

  • English/Spanish bilingual
  • customer focus
  • integrity and trust
  • teamwork
  • results oriented

Key Requirements

  • Previous customer service experience preferred
  • Able to work flexible hours
  • Must be honest and have integrity
  • Must be able to stand for extended periods
  • Ability to lift up to 15 lbs.

Work Rights

Not specified

Tailored Resume

Cover Letter