Customer Success Manager - Vmware

SHI International Corp.

Remote
Base: $120,000 - $140,000; bonus/equity: not speci...
Remote
Subject matter expert for vmware
Customer success reviews
Analyze consumption reports
SHI International Corp. is seeking a Customer Success Manager for VMware, a remote position focused on onboarding customers and ensuring their successful engagement with VMware products. The ideal candidate will have substantial experience with VMware solutions, strong communication skills, and a background in customer success or technical sales

Job Summary

  • The Customer Success Manager - VMware is responsible for onboarding customers, guiding them through their product or service lifecycle, and ensuring retention and growth through strategic customer success reviews.
  • This role involves serving as a Subject Matter Expert, building strong customer relationships, and collaborating with internal teams to align offerings with customer objectives.
  • SHI International Corp. is a $16 billion global provider of IT solutions and services, committed to diversity and offering continuous professional growth and comprehensive benefits.

Matching Summary

Match Score: 85

SHI International Corp. is seeking a Customer Success Manager for VMware, a remote position focused on onboarding customers and ensuring their successful engagement with VMware products. The ideal candidate will have substantial experience with VMware solutions, strong communication skills, and a background in customer success or technical sales.

Salary

Base: $120,000 - $140,000; Bonus/Equity: Not specified; Benefits: Medical, vision, dental, 401K, flexible spending

Skills & Requirements

Must-have

  • Subject Matter Expert for VMware
  • Customer Success Reviews
  • Analyze consumption reports
  • Build strong customer relationships
  • Collaborate with internal teams

Nice-to-have

  • Continuous professional growth
  • Concierge approach to IT solutions
  • Diversity and inclusion commitment

Key Requirements

  • Bachelor’s Degree or relevant work experience
  • 2-4 years of experience in a technical, business, or sales role
  • 2+ years of experience selling VMware products
  • Intermediate proficiency in Microsoft Office Suite
  • Intermediate proficiency in Microsoft Dynamics AX
  • Intermediate understanding of VMware technologies and renewal program

Work Rights

Not specified

Tailored Resume

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