Join Dedalus, a leading global healthcare technology company, to contribute to safer and better healthcare
Job Summary
Join Dedalus, a leading global healthcare technology company, to contribute to safer and better healthcare.
You will be a key link between product management, development, and the NÖ Landesgesundheitsagentur, supporting ORBIS users and ensuring smooth operations.
The position offers structured onboarding, international collaboration, modern tools, and opportunities for continuous learning and career development.
Matching Summary
Join Dedalus, a leading global healthcare technology company, to contribute to safer and better healthcare.
Salary
Base: Minimum €45,800 gross per year (38.5 hours/week) according to IT collective agreement; Bonus/Equity: Possible overpayment including bonus depending on qualification and experience; Benefits: Company phone, hardware/software for home office, discounted job tickets, accident insurance, pension schemes
Skills & Requirements
Must-have
First-level support for ORBIS
Ticket creation and management
Error analysis and troubleshooting
Customer and service orientation
Documentation and remote support
Communication with multiple stakeholders
Nice-to-have
Experience with healthcare IT systems
Understanding of clinical workflows
Teamwork and structured work approach
Participation in trainings and workshops
Analytical problem-solving skills
Key Requirements
Education or degree in healthcare or IT
Knowledge of ORBIS is advantageous
Experience in healthcare IT systems planning and support
Very good understanding of clinical processes preferred