Customer Experience Advisor | S1 | Retail Banking | St Albans | 21 Hours Per Week

Santander UK

St Albans, United Kingdom
Base: £24,500; benefits: £500 annual cash allowanc...
Customer service delivery
Effective customer communication
Handling daily transactions and queries
Santander is evolving into a technology-driven organisation with a customer-centric transformation

Job Summary

  • Santander is evolving into a technology-driven organisation with a customer-centric transformation.
  • You will be a listener and problem solver, assisting customers with transactions, technology, and protecting them against fraud.
  • Benefits include a starting salary of £24,500 plus a £500 annual cash allowance, 25 days holiday, company pension contributions, and wellbeing support.

Matching Summary

Santander is evolving into a technology-driven organisation with a customer-centric transformation.

Salary

Base: £24,500; Benefits: £500 annual cash allowance, 25 days holiday plus bank holidays, pension, voluntary healthcare, share plans, staff product discounts; Bonus/Equity: Not specified

Skills & Requirements

Must-have

  • Customer service delivery
  • Effective customer communication
  • Handling daily transactions and queries
  • Answering customer calls
  • Fraud and scam protection

Nice-to-have

  • Desire to go above-and-beyond
  • Effective team working skills
  • Flexible, can-do approach
  • Openness to broad range of activities
  • Ability to grow and adapt

Key Requirements

  • Proven customer service experience
  • Right to work in the UK

Work Rights

Right to work in the UK

Tailored Resume

Cover Letter