Operations Manager

Assurant Services Australia Pty Limited

Buenos Aires, Argentina
On-site
Lead supervisors and teams
Ensure high-quality service delivery
Drive continuous improvement initiatives
Assurant Services Australia Pty Limited is seeking an Operations Manager for their Insurance Tracking / Customer Care operation in Buenos Aires. The role demands leadership in managing daily operations, supervising teams, and ensuring service quality, while fostering a culture of continuous improvement and alignment with business goals

Job Summary

  • Own the operation end-to-end, lead supervisors and teams, and ensure high-quality, compliant service delivery while aligning operational performance with broader business goals.
  • Lead, coach, and develop supervisors, helping them grow as people leaders and operational owners.
  • Be part of a global organization with opportunities for collaboration and growth.

Matching Summary

Match Score: 85

Assurant Services Australia Pty Limited is seeking an Operations Manager for their Insurance Tracking / Customer Care operation in Buenos Aires. The role demands leadership in managing daily operations, supervising teams, and ensuring service quality, while fostering a culture of continuous improvement and alignment with business goals.

Skills & Requirements

Must-have

  • Lead supervisors and teams
  • Ensure high-quality service delivery
  • Drive continuous improvement initiatives
  • Manage staffing and capacity planning
  • Advanced English level

Nice-to-have

  • Passion for operational excellence
  • People-leadership skills
  • Analytical mindset
  • Collaborative approach
  • Strong results orientation

Key Requirements

  • 2-3 years of supervisory experience
  • Associate's degree or equivalent work experience
  • Knowledge of HR policies
  • Knowledge of workflow management tools
  • Knowledge of compliance standards

Work Rights

Not specified

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