The Manager, GFS Service Management, is responsible for driving operational excellence, performance insights, vendor management, and risk management to align with Haleon’s strategic and operational goals
Job Summary
The Manager, GFS Service Management, is responsible for driving operational excellence, performance insights, vendor management, and risk management to align with Haleon’s strategic and operational goals.
Haleon Global Capability Centre in Bengaluru offers exciting career progression opportunities by delivering complex enterprise solutions and driving digital transformation.
Haleon embraces diversity, equity, and inclusion by creating an inclusive environment that celebrates unique perspectives and promotes fair and equitable outcomes for everyone.
Matching Summary
The Manager, GFS Service Management, is responsible for driving operational excellence, performance insights, vendor management, and risk management to align with Haleon’s strategic and operational goals.
Skills & Requirements
Must-have
Service management and vendor management
Contract and performance governance
Operational excellence and risk management
Advanced Excel and PowerBI skills
Global outsourced operating model experience
Stakeholder engagement and communication
Nice-to-have
Project and change management expertise
Analytical and commercial acumen
Problem-solving mindset
Ability to manage multiple priorities
Experience in matrix organizational change
Agile working culture
Key Requirements
Minimum 8 years relevant experience
Experience in outsourced or hybrid operating models
Project and change management certification preferred
Proven ability to work with senior stakeholders globally