Customer Service Representative - Order Entry

The Minka Group

Corona, CA, US
Base: $15.00 - $31.99 hourly; bonus/equity: bonus ...
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Accurate order entry
Email and ticket-based customer support
Zendesk ticket management
** The Minka Group is seeking a Customer Service Representative for Order Entry in Corona, CA, focusing on accurate order processing and email-based customer support. This entry-level position offers a hybrid work schedule and includes benefits that prioritize employee well-being. **

Job Summary

  • The Minka Group is a leader in the decorative lighting and fan industries with operations on two continents.
  • The role focuses on accurate order entry and email/ticket-based customer support with occasional customer calls to resolve order-related questions.
  • The company offers a holistic benefits plan supporting mental, physical, and financial well-being, including health coverage, paid parental leave, and associate discounts.

Matching Summary

Match Score: 75

** The Minka Group is seeking a Customer Service Representative for Order Entry in Corona, CA, focusing on accurate order processing and email-based customer support. This entry-level position offers a hybrid work schedule and includes benefits that prioritize employee well-being. **

Salary

Base: $15.00 - $31.99 hourly; Bonus/Equity: Bonus or Incentive Plan eligible; Benefits: Health, dental, vision, paid time off, life insurance, 401(k) with company match, mental health coverage, paid parental leave

Skills & Requirements

Must-have

  • Accurate order entry
  • Email and ticket-based customer support
  • Zendesk ticket management
  • Microsoft Office 365 proficiency
  • Hybrid work schedule

Nice-to-have

  • Strong written communication skills
  • Attention to detail
  • Collaboration with sales and customer service teams
  • Support inbound sales opportunities
  • Professionalism and accountability

Key Requirements

  • Entry-level role
  • Prior customer service or order entry experience preferred
  • Ability to manage multiple tasks and meet service levels
  • High level of accuracy and attention to detail
  • Zendesk experience preferred

Work Rights

Not specified

Tailored Resume

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