Tds Operations Analyst Ii

TD Bank

Toronto, Canada
Base: $59,500 - $84,000 cad; bonus/equity: not spe...
On-site
Execute complex transactions accurately
Investigate process exceptions
Improve service delivery
Execute more complex transactions and overrides accurately, on time and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)

Job Summary

  • Execute more complex transactions and overrides accurately, on time and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s) (SLAs).
  • Identify opportunities to improve service delivery and provide accurate and thorough analysis of key process drivers, root or systemic causes of cross functional operational issues.
  • Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure the timely communication of issues/points of interest.

Matching Summary

Execute more complex transactions and overrides accurately, on time and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s) (SLAs).

Salary

Base: $59,500 - $84,000 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Execute complex transactions accurately
  • Investigate process exceptions
  • Improve service delivery
  • Analyze operational issues
  • Support business processes
  • Manage operational and regulatory risk

Nice-to-have

  • Contribute to positive work environment
  • Share ideas and transfer knowledge
  • Act as a brand ambassador

Key Requirements

  • 3+ years relevant experience
  • Undergraduate degree/college diploma

Work Rights

Not specified

Tailored Resume

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