This role is part of a Zero to One team undertaking a greenfield health insurance deployment in India with a mission to bridge the health protection gap
Job Summary
This role is part of a Zero to One team undertaking a greenfield health insurance deployment in India with a mission to bridge the health protection gap.
The successful candidate will lead brainstorming sessions, document detailed business requirements, and design process flows to create delightful customer experiences.
Prudential offers a culture that celebrates diversity and inclusion, supporting career ambitions through opportunities to Connect, Grow, and Succeed.
Matching Summary
This role is part of a Zero to One team undertaking a greenfield health insurance deployment in India with a mission to bridge the health protection gap.
Skills & Requirements
Must-have
10-15 years total experience
3+ years health insurance experience
End-to-end health insurance product knowledge
Business requirement documentation expertise
BPMN diagram and process flow design
User acceptance testing facilitation
Confluence and JIRA proficiency
Nice-to-have
Wireframe and UX flow design skills
Customer journey mapping expertise
Passion for consumer behavior insights
Iterative development mindset
Cross-functional collaboration abilities
Behavioral analytics platform knowledge
Key Requirements
10-15 years total experience required
Minimum 3 years in health insurance sector
Expertise in insurance core systems and operations
Proven track record of system implementation delivery