Manager I, Customer Service, Oti

Alcon

Warsaw, Poland
Attractive compensation pyckage; bonus scheme incl...
Hybrid (3 days in-office, 2 days remote)
2-3 years operational team management experience
Sap and salesforce platform proficiency
Order-to-invoice process expertise
Alcon is seeking a Manager I for Customer Service in Warsaw, Poland, to oversee a team focused on Order-to-Invoice processes. The role requires strong leadership, business acumen, and experience with SAP and Salesforce, along with the ability to drive change in a dynamic environment

Job Summary

  • This role leads a high-performing team focused on delivering accurate Order-to-Invoice services while ensuring data integrity.
  • The position requires driving change management initiatives to support process improvements across SAP and related platforms.
  • Candidates will benefit from an attractive compensation package including bonuses, private medical care, and hybrid work possibilities.

Matching Summary

Match Score: 85

Alcon is seeking a Manager I for Customer Service in Warsaw, Poland, to oversee a team focused on Order-to-Invoice processes. The role requires strong leadership, business acumen, and experience with SAP and Salesforce, along with the ability to drive change in a dynamic environment.

Salary

Attractive compensation package; Bonus scheme included; Private medical care and group insurance

Skills & Requirements

Must-have

  • 2-3 years operational team management experience
  • SAP and Salesforce platform proficiency
  • Order-to-Invoice process expertise

Nice-to-have

  • Strong leadership and business acumen
  • Change management initiative drive
  • Cross-functional collaboration skills

Key Requirements

  • 2-3 years managing operational teams
  • Experience with SAP and Salesforce
  • Strong communication and stakeholder engagement skills

Work Rights

Not specified

Tailored Resume

Cover Letter