As a Case Manager, you will work with a portfolio of physical and psychological claims, liaising with multiple stakeholders to manage the end-to-end claims process
Job Summary
As a Case Manager, you will work with a portfolio of physical and psychological claims, liaising with multiple stakeholders to manage the end-to-end claims process.
Your empathetic and supportive approach will help injured workers navigate their recovery journey with confidence.
EML provides career opportunities and great employee benefits, including flexibility to work from home to support work/life balance and comprehensive learning and development opportunities.
Matching Summary
As a Case Manager, you will work with a portfolio of physical and psychological claims, liaising with multiple stakeholders to manage the end-to-end claims process.
Skills & Requirements
Must-have
Customer service experience
Manage physical and psychological claims
End-to-end claims process
Liaise with multiple stakeholders
Determine claim liability
Process payments
Implement recovery and return to work outcomes
Nice-to-have
Empathetic and supportive approach
Transfer clinical experience
Values-driven environment
Collaborative team culture
Work-life balance
Key Requirements
Extensive customer service experience
Allied health background or case management experience
Work-from-home flexibility considered from month three