Retention Sales Manager

TrendMicro

Tokyo, Japan
B to b sales experience
Retention sales expertise
Data-driven sales strategy
TrendMicro is a global leader in cybersecurity with over 35 years of experience protecting more than 500,000 corporate and individual customers worldwide

Job Summary

  • TrendMicro is a global leader in cybersecurity with over 35 years of experience protecting more than 500,000 corporate and individual customers worldwide.
  • The role involves driving growth and retention of enterprise customers through strategic sales activities leveraging the Vision One integrated cybersecurity platform and close collaboration with sales, customer success, engineering, and support teams.
  • Employees have opportunities to develop next-generation skills in AI-driven risk prediction, data analysis, and consumption-based business models while contributing directly to key performance indicators in a growing cybersecurity market.

Matching Summary

TrendMicro is a global leader in cybersecurity with over 35 years of experience protecting more than 500,000 corporate and individual customers worldwide.

Skills & Requirements

Must-have

  • B to B sales experience
  • Retention sales expertise
  • Data-driven sales strategy
  • Customer lifecycle management
  • Pipeline and forecast management
  • Cross-functional team collaboration
  • IT literacy including server, network, cloud, SaaS

Nice-to-have

  • Customer success operations
  • Security sales experience
  • High-touch sales approach
  • Partner sales experience
  • Basic English communication skills
  • AI and machine learning risk prediction
  • Real-time KPI dashboard usage

Key Requirements

  • Minimum 3 years B to B sales experience
  • At least 1 year retention sales experience
  • Basic IT literacy including server, network, cloud, SaaS knowledge
  • English proficiency at beginner level
  • Experience in customer success preferred
  • Experience in security sales preferred
  • Experience in partner sales preferred

Work Rights

Not specified

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