Retail Customer Service Officer

Australia Post

Nelson Bay, Australia
Base: $35.01 - $37.42 after 3 months; benefits: 12...
On-site
Customer sales and service transactions
Managing high value transactions
Performing identity services transactions
Australia Post is seeking a Retail Customer Service Officer for their Nelson Bay location. The role involves customer service, cash handling, and supporting local businesses, with a commitment to inclusivity and employee development

Job Summary

  • As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience.
  • You'll be performing customer sales and service transactions with customers, managing high value transactions accurately, and conducting identity services transactions.
  • We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety.

Matching Summary

Match Score: 85

Australia Post is seeking a Retail Customer Service Officer for their Nelson Bay location. The role involves customer service, cash handling, and supporting local businesses, with a commitment to inclusivity and employee development.

Salary

Base: $35.01 - $37.42 after 3 months; Benefits: 12% Superannuation

Skills & Requirements

Must-have

  • Customer sales and service transactions
  • Managing high value transactions
  • Performing identity services transactions
  • Assisting customers with mail lodgements
  • Lifting up to 16kgs of mail regularly
  • Standing for your shift

Nice-to-have

  • Friendly, enthusiastic and reliable
  • Love working in a team environment
  • Customer at the centre of everything
  • Building rewarding relationships with customers

Key Requirements

  • Experience in customer service and/or cash handling
  • Casual on call as required after training

Work Rights

Not specified

Tailored Resume

Cover Letter