Customer Care And Sales Advisor 1

Hargray Communications Group Inc

Roswell, NM, US
Hourly rate of $14.25-$15.75; not specified; healt...
Fully remote
Customer care concepts
Retention sales concepts
Respond to inbound inquiries
As Customer Care and Sales Advisor, you’ll be the supportive voice and solutions partner for our customers, building trust by listening empathetically and responding clearly

Job Summary

  • As Customer Care and Sales Advisor, you’ll be the supportive voice and solutions partner for our customers, building trust by listening empathetically and responding clearly.
  • This position blends service and sales skills, focusing on caring for customers, protecting relationships, and demonstrating the value of staying with Sparklight.
  • Cable One offers an excellent benefits package, including Health from Day One, life insurance, generous paid time off, and a 401(k) with 100% company match.

Matching Summary

As Customer Care and Sales Advisor, you’ll be the supportive voice and solutions partner for our customers, building trust by listening empathetically and responding clearly.

Salary

Hourly rate of $14.25-$15.75; Not specified; Health, Life Insurance, PTO, 401(k) match

Skills & Requirements

Must-have

  • Customer Care concepts
  • Retention Sales concepts
  • Respond to inbound inquiries
  • Telephone-based selling skills
  • Accurately input orders
  • Meet sales activity goals

Nice-to-have

  • Neighborly approach
  • Supportive voice
  • Solutions partner
  • Listen empathetically
  • Collaborative work environment
  • Teamwork thrives

Key Requirements

  • High School Diploma or GED
  • Ability to ask fact-finding questions
  • Demonstrated patience and professionalism
  • Working knowledge of Cable One products
  • Strong communication and active listening skills
  • Ability to remain composed and empathetic
  • Ability to sit for extended periods

Work Rights

Not specified

Tailored Resume

Cover Letter