Vice President - Customer Service

UIL HOLDINGS CORPORATION

Base: $200,000 - $248,800; bonus/equity: not speci...
Strategic leadership in customer service
Operational oversight for service functions
Experience in customer service strategy
The Vice President of Customer Service provides strategic leadership and operational oversight for all customer-facing service functions

Job Summary

  • The Vice President of Customer Service provides strategic leadership and operational oversight for all customer-facing service functions.
  • This role sets the vision and policies needed to deliver exceptional customer experiences while supporting company growth.
  • The Vice President builds relationships with stakeholders to ensure alignment and operational success across states.

Matching Summary

The Vice President of Customer Service provides strategic leadership and operational oversight for all customer-facing service functions.

Salary

Base: $200,000 - $248,800; Bonus/Equity: Not specified; Benefits: Competitive benefits and growth opportunities

Skills & Requirements

Must-have

  • Strategic leadership in customer service
  • Operational oversight for service functions
  • Experience in customer service strategy

Nice-to-have

  • Strong customer focus
  • Effective communication skills
  • Track record of continuous improvement

Key Requirements

  • Bachelor’s degree in Business Administration
  • 10 plus years of customer service experience
  • Significant leadership management experience

Work Rights

Not specified

Tailored Resume

Cover Letter