Data Engineer - Customer Service Platform

Lifeatspotify

London, United Kingdom
On-site
Reliable scalable data systems
Customer service platform
Subscription growth at scale
Spotify’s Subscriptions Mission focuses on converting listeners into lifelong subscribers by delivering seamless, valuable experiences across pricing, packaging, and customer journeys

Job Summary

  • Spotify’s Subscriptions Mission focuses on converting listeners into lifelong subscribers by delivering seamless, valuable experiences across pricing, packaging, and customer journeys.
  • We build the systems and tools that power acquisition, retention, and overall subscription growth at scale.
  • The Customer Service Platform (CSP) organization builds the tools and infrastructure that power Spotify's customer support operations.

Matching Summary

Spotify’s Subscriptions Mission focuses on converting listeners into lifelong subscribers by delivering seamless, valuable experiences across pricing, packaging, and customer journeys.

Skills & Requirements

Must-have

  • reliable scalable data systems
  • customer service platform
  • subscription growth at scale
  • data engineering tools infrastructure

Nice-to-have

  • seamless valuable experiences
  • lifelong subscribers
  • support hundreds of thousands users

Key Requirements

  • Data Engineer experience
  • Customer Service Platform experience

Work Rights

Not specified

Tailored Resume

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