Customer Success Manager - French Speaking

Workday

Warsaw, Poland
Base: zł188,400 pln - zł282,600 pln; bonus/equity:...
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3-5+ years customer facing services role
Fluency in french and english languages
1+ years project management experience with workday
** Workday is seeking a French-speaking Customer Success Manager to enhance customer experiences and relationships with their products, particularly in managing enterprise-level support for clients. The ideal candidate should have a background in customer-facing services, project management experience with Workday solutions, and the ability to communicate effectively with executive-level clients. **

Job Summary

  • The role serves as a liaison between Professional Services and Production teams to ensure enterprise-level support for Workday products.
  • Candidates must be fluent in both French and English to effectively communicate the product roadmap and manage customer success plans.
  • Workday offers a flexible work approach requiring at least half of the time to be spent in-office or with customers, along with competitive compensation including bonuses and stock grants.

Matching Summary

Match Score: 75

** Workday is seeking a French-speaking Customer Success Manager to enhance customer experiences and relationships with their products, particularly in managing enterprise-level support for clients. The ideal candidate should have a background in customer-facing services, project management experience with Workday solutions, and the ability to communicate effectively with executive-level clients. **

Salary

Base: zł188,400 PLN - zł282,600 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package available

Skills & Requirements

Must-have

  • 3-5+ years customer facing services role
  • Fluency in French and English languages
  • 1+ years project management experience with Workday
  • Experience handling executive level escalations
  • Ability to travel up to 15 percent

Nice-to-have

  • Functional domain expertise with Financials
  • Proven track record building strong relationships
  • Excellent verbal and written communication skills
  • Bachelor degree or equivalent work experience
  • Account management and adoption planning experience

Key Requirements

  • 3-5+ years in customer facing services role
  • 1+ years project management experience with Workday HCM Payroll or Financials
  • Fluency in French and English is essential
  • Bachelor degree or equivalent work experience preferred
  • Warsaw based only

Work Rights

Not specified

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