Director, Navigation Client Channel Leader

Alight Solutions

Remote
Base: 125,000.00 usd - 150,000.00 usd; bonus/equit...
Fully remote
Enterprise product and service delivery
Client satisfaction and retention
Develop client relationships
The Director, Client Channel Leader oversees a strategic channel, leading a team of Client Leaders and ensuring client satisfaction, retention, and engagement with Alight services

Job Summary

  • The Director, Client Channel Leader oversees a strategic channel, leading a team of Client Leaders and ensuring client satisfaction, retention, and engagement with Alight services.
  • Responsibilities include managing client retention, satisfaction, and growth, serving as an advisor to employers and consultants, and increasing engagement rates in Alight services.
  • Alight offers a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization, with benefits covering mind, body, wallet, and life.

Matching Summary

The Director, Client Channel Leader oversees a strategic channel, leading a team of Client Leaders and ensuring client satisfaction, retention, and engagement with Alight services.

Salary

Base: 125,000.00 USD - 150,000.00 USD; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Enterprise product and service delivery
  • Client satisfaction and retention
  • Develop client relationships
  • Cross-functional partnerships
  • Strategic planning discussions

Nice-to-have

  • Champion People, Grow with Purpose
  • Act with integrity and empower others
  • Embrace diversity and inclusion

Key Requirements

  • 10+ years account management/client success
  • Manage large employer accounts (10,000+ lives)
  • Understand financial projections/P&L
  • Negotiation and leveraging skills
  • Facilitate strategic planning discussions

Work Rights

Not specified

Tailored Resume

Cover Letter