Contact Center Telephony Engineer – Nice Cxone

Aljghr

Nice cxone experience
Contact center support
Telephony system troubleshooting
Alight unlocks enterprise growth for influential organizations through innovative solutions

Job Summary

  • Alight unlocks enterprise growth for influential organizations through innovative solutions.
  • The role involves operational support and enhancement of telephony technologies.
  • We offer a competitive total rewards package and opportunities for growth.

Matching Summary

Alight unlocks enterprise growth for influential organizations through innovative solutions.

Skills & Requirements

Must-have

  • NICE CXone experience
  • Contact Center support
  • Telephony system troubleshooting

Nice-to-have

  • Strong communication skills
  • Self-starter with time management
  • Collaboration across teams

Key Requirements

  • 2+ years in Contact Center environments
  • 1+ years managing NICE CXone
  • Bachelor’s degree in Computer Science or related field

Work Rights

Not specified

Tailored Resume

Cover Letter