Service Desk Analyst

Grant Thornton Australia

Perth, Western Australia, Australia
Hybrid
Experience with windows server
Active directory knowledge
Hardware and software fault resolution
Grant Thornton Australia is seeking a passionate IT professional to provide first-line support for their national team on a part-time basis

Job Summary

  • Grant Thornton Australia is seeking a passionate IT professional to provide first-line support for their national team on a part-time basis.
  • The role involves resolving hardware and software faults, documenting incidents, and supporting internal users across six sites in Perth and nationally.
  • Employees enjoy benefits including fully funded gym memberships, health insurance discounts, and a supportive culture focused on reaching remarkable goals.

Matching Summary

Grant Thornton Australia is seeking a passionate IT professional to provide first-line support for their national team on a part-time basis.

Skills & Requirements

Must-have

  • Experience with Windows Server
  • Active Directory knowledge
  • Hardware and software fault resolution
  • Incident documentation and tracking
  • Support for 300+ user environment

Nice-to-have

  • Mobile technology support experience
  • Collaborative team environment skills
  • Commitment to quality client service
  • Flexible working hours availability

Key Requirements

  • Minimum experience with 300+ users
  • IT qualification or relevant experience combination
  • High level oral and written communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter