Guest Experience Agent - Club Millésime

Hotel Chadstone Melbourne MGallery

Brisbane, Australia
On-site
Luxury food and beverage service
Guest satisfaction monitoring
Hygienic food service practices
As Sofitel's Guest Experience Agent you will provide an exceptional food and beverage service to Club Millésime guests, ensuring a luxury experience from the moment they arrive

Job Summary

  • As Sofitel's Guest Experience Agent you will provide an exceptional food and beverage service to Club Millésime guests, ensuring a luxury experience from the moment they arrive.
  • You will create memorable, bespoke experiences for guests, providing them with Cousu Main moments through attentive and professional food and beverage service.
  • We offer a variety of benefits, rewards and development opportunities, including wellbeing initiatives, discounts at Accor Hotels worldwide, and complimentary food in the ambassador dining room.

Matching Summary

As Sofitel's Guest Experience Agent you will provide an exceptional food and beverage service to Club Millésime guests, ensuring a luxury experience from the moment they arrive.

Skills & Requirements

Must-have

  • Luxury food and beverage service
  • Guest satisfaction monitoring
  • Hygienic food service practices
  • Team communication and collaboration
  • Premium guest greeting and service

Nice-to-have

  • Friendly and outgoing personality
  • Passion for excellence
  • Supportive and inclusive team environment
  • Local sustainability initiatives
  • Wellbeing support and initiatives

Key Requirements

  • Food and Beverage experience in a luxury hotel
  • Responsible Service of Alcohol (RSA) certificate
  • Experience in customer service

Work Rights

Not specified

Tailored Resume

Cover Letter