Supervisor De Onboarding

Trainerize

Not specified; not specified; benefits: health, de...
Fully remote
Experience in saas or startup environments
Background in onboarding or customer success
Strong analytical skills with data proficiency
The role focuses on partnering with the Onboarding Manager to organize, structure, and continuously improve onboarding processes for the EVO platform

Job Summary

  • The role focuses on partnering with the Onboarding Manager to organize, structure, and continuously improve onboarding processes for the EVO platform.
  • Candidates will be responsible for mapping the onboarding journey, identifying bottlenecks, and establishing key performance indicators such as SLA and activation rates.
  • The company offers a comprehensive benefits package including health insurance, meal assistance, home office support, and quarterly disconnect days.

Matching Summary

The role focuses on partnering with the Onboarding Manager to organize, structure, and continuously improve onboarding processes for the EVO platform.

Salary

Not specified; Not specified; Benefits: Health, dental, life insurance; Meal allowance; Home office stipend; Gym access; Educational discounts; Loan program; EAP services

Skills & Requirements

Must-have

  • Experience in SaaS or startup environments
  • Background in onboarding or customer success
  • Strong analytical skills with data proficiency
  • Process organization and improvement experience

Nice-to-have

  • Proactive mindset with ownership mentality
  • Collaborative communication skills
  • Continuous improvement methodology knowledge
  • B2B high-volume operations experience

Key Requirements

  • Prior experience in SaaS or accelerated growth environments
  • Proven track record in onboarding, implementation, or customer success
  • Familiarity with operational metrics and performance tracking

Work Rights

Not specified

Tailored Resume

Cover Letter