Analyze enhancement requests and translate them into compatible solution designs adhering to existing development objects and design standards
Job Summary
Analyze enhancement requests and translate them into compatible solution designs adhering to existing development objects and design standards.
Perform daily monitoring of the helpdesk queue, assign work, and ensure SLAs are met while interacting with customers to resolve issues and propose solutions.
Provide daily and weekly status reports for formal review and support other team members through mentoring, design reviews, and code reviews.
Matching Summary
Analyze enhancement requests and translate them into compatible solution designs adhering to existing development objects and design standards.