Customer Banking Specialist Relief - Sydney East & South Area

CBA New Digital Businesses Pty

Sydney, AU
On-site
Exceptional customer service
Financial services experience
In-depth customer conversations
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As the Customer Banking Specialist Relief based out of our Mascot Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • We’re interested in hearing from people who have proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality.

Matching Summary

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Exceptional customer service
  • Financial services experience
  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate digital banking options
  • Problem-solving and effective solutions

Nice-to-have

  • Building a career with CommBank
  • Improving financial wellbeing

Key Requirements

  • Proven experience in Financial Services, Retail or Hospitality
  • Excellent communication skills
  • Ability to articulate financial terms clearly
  • Ability to work in a busy retail environment
  • Availability for predetermined roster

Work Rights

Not specified

Tailored Resume

Cover Letter