Pharmasource And Ostomysource Customer Service Technician( 1yr Ftc Project Dawn )

Uniphar Group

CityWest, Ireland
On-site
Customer support and issue resolution
Manage customer orders in a timely manner
Maintain department product master data
Uniphar Group is seeking a Pharmasource and Ostomysource Customer Service Technician for a one-year fixed-term contract in CityWest, Ireland. The role involves providing exceptional customer service, managing orders, and collaborating with internal teams to resolve issues

Job Summary

  • As a Pharmasource and Ostomysource Customer Service Technician, you will be the primary point of contact for customers, ensuring they receive exceptional service and support.
  • Your responsibilities will include customer support and issue resolution, managing customer orders appropriately and in a timely manner within SLA.
  • This is a one-year fixed-term contract role based in CityWest, requiring flexibility and good IT skills.

Matching Summary

Match Score: 85

Uniphar Group is seeking a Pharmasource and Ostomysource Customer Service Technician for a one-year fixed-term contract in CityWest, Ireland. The role involves providing exceptional customer service, managing orders, and collaborating with internal teams to resolve issues.

Skills & Requirements

Must-have

  • Customer support and issue resolution
  • Manage customer orders in a timely manner
  • Maintain department product Master Data
  • Liaise with vendors and internal departments
  • Comply with GDP processes and regulations

Nice-to-have

  • Drive a Customer Service Team
  • Achieve monthly sales targets
  • Strong time management and organizational skills
  • Flexibility for extra hours during busy periods
  • Supportive of colleagues in a team environment

Key Requirements

  • Pharmacy Technician qualification
  • Previous customer service experience
  • Previous experience with SAP is a distinct advantage
  • Good IT skills (MS Office, PowerPoint etc.)
  • Clear diction and good telephone manner

Work Rights

Not specified

Tailored Resume

Cover Letter