Tamayyaz– Front Office Agent – Saudis Only

Sofitel Sydney Wentworth

Riyadh, Saudi Arabia
On-site
Professional and friendly manner
Handle reservations, modifications, cancellations
Respond to guest inquiries professionally
Sofitel Sydney Wentworth is seeking a Front Office Agent as part of their Tamayyaz Nationalization Development Program, specifically targeting Saudi nationals. The role focuses on providing exceptional guest experiences through various front office duties, while the program aims to develop skills within the hospitality sector

Job Summary

  • The Tamayyaz program enables Saudi talents to acquire skills and knowledge in hospitality through classroom learning and on-the-job training.
  • As a Front Office Agent, you will be the first point of contact for guests, ensuring a warm welcome and exceptional guest experience.
  • Key responsibilities include handling check-in/check-out, managing reservations, responding to inquiries, and coordinating with other departments to ensure guest satisfaction.

Matching Summary

Match Score: 85

Sofitel Sydney Wentworth is seeking a Front Office Agent as part of their Tamayyaz Nationalization Development Program, specifically targeting Saudi nationals. The role focuses on providing exceptional guest experiences through various front office duties, while the program aims to develop skills within the hospitality sector.

Skills & Requirements

Must-have

  • professional and friendly manner
  • handle reservations, modifications, cancellations
  • respond to guest inquiries professionally
  • coordinate with other departments
  • manage guest complaints
  • compliance with Accor service standards

Nice-to-have

  • strong passion for Hospitality
  • excellent interpersonal skills
  • contributes to and assists co-workers
  • focus attention on guest needs

Key Requirements

  • Saudi nationality mandatory
  • Diploma or Bachelor’s degree preferred
  • Minimum 1 year experience
  • Fluency in English required
  • Ability to work in shifts
  • Basic English skills must

Work Rights

Saudi nationality required

Tailored Resume

Cover Letter