Base salary + variable component; ote range not sp...
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Hands-on experience in observability
Cybersecurity domain expertise
Enterprise search knowledge
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Elastic is seeking a Senior Customer Architect to join their team, focusing on enhancing customer experiences with their cloud-based solutions in search, security, and observability. The ideal candidate will have strong technical expertise and a passion for technology trends, enabling them to drive customer success and satisfaction.
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Job Summary
The role involves acting as a Trusted Technical Advisor to ensure Elastic solutions exceed customer expectations and drive business value.
You will define and communicate technical success criteria by crafting detailed Technical Success Plans tailored to specific customer goals.
The position requires collaborating with account teams to eliminate technical frictions and facilitate the adoption and expansion of Elastic solutions.
Matching Summary
Match Score: 75
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Elastic is seeking a Senior Customer Architect to join their team, focusing on enhancing customer experiences with their cloud-based solutions in search, security, and observability. The ideal candidate will have strong technical expertise and a passion for technology trends, enabling them to drive customer success and satisfaction.
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Salary
Base salary plus variable component; OTE range not specified; 70/30 pay mix (base/target variable)
Skills & Requirements
Must-have
Hands-on experience in Observability
Cybersecurity domain expertise
Enterprise Search knowledge
Cloud-based software solutions background
Technical Success Plan creation
Nice-to-have
Elastic stack familiarity
Growth mindset and passion for tech trends
Strong communication and presentation skills
Proactive problem-solving abilities
Experience with Elastic solutions
Key Requirements
Bachelor's degree in Computer Science or related field
Validated experience as Solutions Architect or Technical Consultant