Customer Service Representative Supervisor

Island Trees Veterinary Hospital

Acton, MA, US
Base: $19-$22ph; bonus: performance-based bonuses ...
3 years customer service experience
1 year veterinary medicine experience
Strong communication skills
The role requires a personable leader to ensure every client interaction results in a positive and memorable impression for the veterinary team

Job Summary

  • The role requires a personable leader to ensure every client interaction results in a positive and memorable impression for the veterinary team.
  • Key responsibilities include managing staff schedules, assisting with hiring and training new employees, and auditing end-of-day procedures.
  • Candidates must have at least three years of relevant experience in veterinary settings and possess strong organizational abilities.

Matching Summary

The role requires a personable leader to ensure every client interaction results in a positive and memorable impression for the veterinary team.

Salary

Base: $19-$22/hour; Bonus: Performance-based bonuses available; Benefits: 401(k) match, CE allowance, pet discounts, health insurance

Skills & Requirements

Must-have

  • 3 years customer service experience
  • 1 year veterinary medicine experience
  • Strong communication skills
  • Staff scheduling management
  • Client relations expertise

Nice-to-have

  • Leadership experience preferred
  • Human medical field background
  • Compassionate and energetic attitude
  • Team collaboration focus
  • Professional growth motivation

Key Requirements

  • Minimum 3 years customer service experience
  • 1 year veterinary medicine experience
  • High school diploma required
  • Degree in veterinary or relevant field preferred
  • 1 year leadership experience preferred

Work Rights

Not specified

Tailored Resume

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