The Health Unit Coordinator collaborates with nursing and medical staff as well as other hospital departments to facilitate excellent customer service to patients and visitors
Job Summary
The Health Unit Coordinator collaborates with nursing and medical staff as well as other hospital departments to facilitate excellent customer service to patients and visitors.
They are integral to the efficient running of the unit on their assigned shift by managing patient records, scheduling procedures, and maintaining communication.
The role supports organizational mission and values, promotes ethical behavior, and requires adherence to federal, state, and local laws and hospital policies.
Matching Summary
The Health Unit Coordinator collaborates with nursing and medical staff as well as other hospital departments to facilitate excellent customer service to patients and visitors.
Skills & Requirements
Must-have
Patient chart maintenance
Phone management and communication
Ordering and stocking unit materials
Customer service orientation
Electronic health records proficiency
Visitor access control
Nice-to-have
Conflict resolution skills
Team collaboration
Commitment to organizational values
Shared governance participation
Continuous education adherence
Key Requirements
High School diploma or GED
Certification by accredited Unit Secretary/Health Unit Coordinator training or equivalent experience
Crisis Prevention Intervention (CPI) certification within 3 months
Successful completion of Health Unit Coordinator pre-employment test
Previous Health Unit Coordinator/Unit Secretary experience desired